Last Updated: April 4th, 2025.

Introduction

Mark Ferreira Enterprises LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including countertop fabrication, installation, and other related services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:Personal Information: When you contact us, request a quote, or engage in any business transaction, we may collect personal information such as your name, phone number, email address, and shipping address. Payment Information: We collect payment details such as credit card numbers or other payment methods if you choose to make a purchase or pay for our services. Technical Data: When you visit our website, we may collect information about your device and usage, such as IP address, browser type, device type, and browsing behavior, to improve the functionality and performance of our site. Communications Data: We collect any information that you provide when you contact us via email, phone, or text, including inquiries, support requests, or feedback.

How We Use Your Information

We use the information we collect in the following ways:

To provide our countertop fabrication and installation services. To process payments and manage transactions. To communicate with you, including sending service updates, order status notifications, promotional offers, and customer support messages. To improve our services, website, and customer experience based on your feedback and usage data. To comply with legal obligations, enforce our terms of service, and protect our rights and interests.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services such as payment processing, order fulfillment, or customer support. Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as a subpoena or court order. Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred as part of the transaction, but we will ensure that your privacy rights are maintained.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience and analyze website performance. Cookies are small files stored on your device that help us remember your preferences and track your use of our website. You can manage cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our site.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Data Rights

You have the following rights regarding your personal information:Access: You may request access to the personal information we hold about you. Correction: You may request that we correct or update any inaccurate or incomplete information. Deletion: You may request that we delete your personal information, subject to certain legal exceptions. Opt-Out: You may opt out of receiving marketing communications from us at any time by following the opt-out instructions in the messages or by contacting us directly.To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Phone:+1 904-993-1204

Email:[email protected]

Address:4929 skyway dr, Jacksonville Fl, 32246